Privacy Policy
Effective Date: 3/15/2024
Starr Stewart Service Inc
DBA Monster Tree Service of North Pittsburgh
A. Introduction
Starr Stewart Service Inc, doing business as Monster Tree Service of North Pittsburgh (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website, request services, or communicate with us.
B. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including your name, phone number, email address, service address, and details related to service inquiries or appointments.
Non-Personal Information
We may collect non-personal information such as browser type, IP address, and website usage data for analytics and site improvement purposes.
C. How We Use Your Information
We use collected information to:
Respond to service inquiries and requests
Schedule and confirm appointments
Provide estimates and service updates
Communicate with customers regarding services
Improve our operations and customer experience
D. Text Messaging & SMS Communications
If you provide your mobile phone number and give affirmative consent, Monster Tree Service of North Pittsburgh may send SMS or text messages related to service inquiries, appointment confirmations, reminders, scheduling updates, customer support, and service notifications.
If you separately opt in, we may also send marketing or promotional text messages related to our tree care services.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP, or request assistance by replying HELP.
Mobile opt-in data and SMS consent are not sold, shared, or disclosed to third parties for marketing or promotional purposes. Information may be shared only with trusted service providers and messaging partners necessary to deliver SMS services.
E. Disclosure of Information
We do not sell or rent personal information. We may share information with third-party service providers who assist us with business operations such as communications, scheduling, and customer support, or when required by law.
F. Cookies
Our website may use cookies to enhance functionality and user experience. You may manage cookie preferences through your browser settings.
G. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.
H. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. You may also withdraw SMS consent at any time by replying STOP.
I. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
J. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: (724) 390-2675
